Direct Wines believes in going ‘direct’ to the customers and harnesses the power of the omni-channel approach to achieve this. As a result, IT becomes the key player in the evolution of the organization.

The services we provide enable the businesses we support to efficiently manage key functions including order management (encompassing e-commerce websites, inbound and outbound call centre operations), order fulfillment, procurement, planning & forecasting, warehouse management operations, financial management, global compliance and risk management.

Our Technology Consulting and Software Services for Direct Wines would include:

• Packaged Applications
• Enterprise Application Integration
• Digital Commerce
• Application Development & Maintenance
• Business Intelligence
• Quality Assurance
• Infrastructure Support
• Franchise Operations Support
• Shared Business Services